Step by step and concretely, how we produce your user and maintenance manual.
If a machine User and Maintenance Manual, an integral part of the machine itself, is produced well, it may be of great help to everyone involved in the workinglife of a machine.
To obtain this result manufacturers must however be aware of the need for quality technical documentation: the design and production of a User and Maintenance Manual must in fact correspond to specific rules and requirements; in response, the technical writer must, thus, be capable of adapting the general rules of drawing up documentation depending on the different types of product he is dealing with, uniting knowledge concerning mainly writing, communication and professional graphics.
The technical writer
Our technical writers study and draw up the manual for machine manufacturers and users and in general for everything which is subject to product or CE marking, whether of third-party organisations or not, from household appliances to industrial machines or systems. We examine all the documentation available, appealing, when necessary, directly to the customer to help make communication to the user effective, while safeguarding the manufacturer.
It should not be forgotten, in fact, that the correct drawing up of the Manual (as well as being a legal requirement) serves mainly to safeguard the designer (individual) and the manufacturer (legally represented company) highlighting the care with which the product was conceived and, if there is an accident, permitting a valid defence.
Manufacturers must also consider the User and Maintenance Manual as a communication tool (in particular, to transfer safety instructions to the user). The employer must consider it an important tool for the training of people who will work on a particular machine and users (and also maintenance staff and workers who will move it) must consider it a tool to help them manage the machine as well and safely as possible.